So. Kei helps organizations discover patterns, find focus, create experiences, and inspire audiences. What does it all mean, really?

01. Discover Patterns

To change the world, it helps to understand it. We help our clients map ideas, markets, needs, behaviors, and cultural contexts, combining methods and techniques to provide a comprehensive understanding of the lay of the land.

02. Find Focus

It also helps to know yourself. Kei helps clients find their North Star, developing strategies that align brand, business, market, and product. We help design business models and guide transformations, creating a foundation for purposeful decisions that drive real-world outcomes.

03. Craft Meaningful Interactions

We make things that people love to use, digital or physical, we understand that sometimes the experience lives in many different places. It’s our belief that a consultancy needs to roll up its sleeves and get to making good stuff as quickly as possible. Because great design isn't just about how it looks, it's about how it works and how it makes you feel. That's the stuff that turns customers into fans and builds brands that last.

04. Innovate products and services.

From initial spark to functional prototype, we help conceive and bring to life new products, interfaces, and service experiences. Our rapid ideation and prototyping processes allow clients to quickly test and validate concepts, accelerating the path from idea to market-ready solution.

05. Build and Scale Technology

From full-stack development to cloud infrastructure, we bring ideas to life through diligent technology implementation. Our team of engineers and developers build scalable, secure, and high performance code that drives your business forward.

06. Inspire audiences.

Using all the tools of our trade, from simple words to immersive experiences, we create stories that help our clients engage and connect with their audiences. Much like we're connecting with you now, as you're reading this. (Can you feel it?)

07. Enhance organizations.

We like to leave our clients better than we found them. Drawing on our years of experience in founding and managing companies, we help transform organizations from within. We provide the tools and expertise to optimize internal processes, build better teams, foster a culture of innovation, and guide change management for sustainable growth.

08. Explore AI potential.

AI isn't just a tool; it's a collaborator in problem-solving. We help organizations harness AI's potential to enhance human capabilities, not replace them. From designing intuitive AI interfaces to developing custom machine learning solutions, we create AI systems that work alongside people, augmenting creativity, decision-making, and productivity. Our approach turns AI from a buzzword into a powerful ally for innovation and growth. Discover More

09. Reimagine places and communities.

Every location has untapped potential. We apply systems thinking to physical spaces, uncovering unique opportunities for transformation. Our place-based innovation approach combines local wisdom with global insights, creating tailored solutions that resonate. Whether it's revitalizing a rural town, designing a smart city initiative, or activating public spaces, we help communities be-come more vibrant, sustainable, and resilient. Our work doesn't just change spaces — it enhances lives and strengthens the bonds between people and places. Discover More

Complete Services List:

Research & Insights

  • Research Protocol Development
  • In-Depth Customer and Stakeholder Interviews
  • Ethnography & Contextual Inquiry
  • Rapid Guerrilla & Intercept Research
  • Participatory Design Workshops
  • Customer Experience Audits
  • Cultural and Societal Trend Analysis
  • Research Synthesis & Action Planning

Business Design

  • Competitive Landscape Mapping
  • Market Opportunity Assessments
  • Business Model Design and Validation
  • Value Proposition Design
  • Scenario Planning and Strategic Foresight
  • Change Management Strategy
  • Digital Transformation Roadmapping
  • Customer Experience Ecosystem Strategy
  • Innovation Pipeline Development
  • Product and Service Pricing Strategy
  • Business Process Reengineering

Brand & Communication

  • Brand Strategy & Brand Architecture
  • Naming
  • Brand Messaging and Positioning
  • Brand Identity Systems & Style Guides
  • Design System Development
  • Data Visualization & Information Design
  • Motion Graphics
  • Marketing Strategy
  • Integrated Brand Activation Campaigns
  • Branded Content Creation
  • Content Strategy
  • Narrative Development and Storytelling
  • Copywriting & Editorial Services
  • Social Media Content Strategy and Management
  • Internal Communications Strategy

Experience Design

  • Customer Experience Strategy
  • Service Design
  • Customer Journey Mapping and Optimization
  • Information Architecture
  • UI/UX Design for Web, Mobile, and Emerging Platforms
  • Design for AI and Machine Learning Interfaces
  • Voice User Interface (VUI) Design
  • Augmented and Virtual Reality (AR/VR) Experience Design
  • Usability Testing and Analysis

Product & Service Innovation

  • Product Strategy
  • Minimum Viable Product (MVP) Definition
  • Service Concept Development
  • Product & Service Validation
  • Product-Market Fit Analysis
  • Rapid Prototyping (Paper and Digital)
  • Functional Prototype Development
  • Physical Product Design (ID)
  • Technical Feasibility Studies
  • R&D Lab Creation
  • Innovation Workshops and Sprints

Technology & Implementation

  • Full-Stack Development (Web and Mobile)
  • Native Mobile Application Development
  • CMS Selection, Implementation, and Training
  • API Design and Development
  • Cloud Infrastructure Setup and Management (AWS, Google Cloud, Azure)
  • IoT and Connected Device/Sensor Integration
  • Blockchain and Distributed Ledger Technology Integration
  • AI and Machine Learning Implementation
  • Data Analytics and Visualization Platforms (Tableau, Plotly)
  • Product Maintenance and Optimization
  • Product Security and Compliance
  • Performance Optimization and Scaling
  • Salesforce Development and Integration
  • Interactive Visualization Development (WebGL, Three.js, D3)
  • Virtual and Augmented Reality Development

Organizational Development

  • Cross-Functional Team Building and Management
  • Innovation and Design Thinking Workshops
  • Change Management
  • Internal Process Optimization
  • AI-Enhanced Workflow Design
  • Fractional C-Suite Services (CTO, CDO, CMO)
  • Talent Acquisition Strategy and Execution
  • Scoping and Resource Planning
  • Leadership Coaching and Mentoring
  • Learning and Development Programs

Place-Based Innovation

  • Local Economic Development Strategy
  • Smart City Planning and Implementation
  • Community-Centered Co-Design
  • Public Space Activation
  • Local Stakeholder Engagement
  • Place Branding and Identity
  • Sustainable Tourism Development
  • Urban Mobility Solutions
  • Placemaking
  • Interactive Architecture
  • Exhibition Design
  • Wayfinding and Signage